To test the app's user experience, I conducted 2 rounds of usability studies with a few animal lovers and asked them to perform a few predefined tasks in the app as I recorded their actions and took notes. The tasks were:
Usability study: findings
Findings from the first study helped guide the designs from wireframes to mockups. The second study used a high-fidelity prototype and revealed that 5/5 users found it easy to use.
- From the home screen, find "about us" information
- Choose one animal and share some information about it on your social media
- Change the language from EN to VN
- Try to donate money for one animal
Users wanted to choose the amount of money to donate
Users wanted to have some tips for pets
Should be more information in the "learn section"